June 19, 2012
Eriez 5-Star Service includes upgrades and maintenance for both manual and self-cleaning suspended electromagnets
“With maintenance and upgrades performed by Eriez’ 5-Star Service team, your Suspended Electromagnets will last longer and operate more efficiently and reliably,” says Jim Lasko, Eriez’s 5-Star Service Center Manager,
in a press release.
The Eriez 5-Star Center is located at Eriez’s Wager Road facility in Erie, Pa. Eriez also has service technicians available for in-house repairs and routine maintenance checks. “When sending equipment to our 5-Star Service Center is not a viable option, our team will come to you, even on short notice,” says Dave Hansen, Eriez’ customer service manager.
Portions of the Eriez 5-Star Service Suspended Electromagnets maintenance program include the following:
In addition to Suspended Electromagnets, the 5-Star Service experts upgrade and maintain other Eriez equipment, including eddy currents, lift magnets (permanent and electromagnetic), wet drums, vibratory feeders, scrap drums and metal detectors.
For expedited service, Eriez stores several years of equipment records. Eriez’ 5-Star Service also offers customers instruction and operation manuals (IOMs), parts lists and step-by-step troubleshooting procedures.