Since Hitachi has been making large mining excavators for so long, it has developed a wealth of data on providing support of their products. Hitachi has also listened to customers and dealers. As a result, the Dash-6 Series design team was also focused on determining appropriate warning thresholds and providing more accurate replacement intervals for parts with analysis of the monitoring data.
Hitachi mining hallmarks which continue in the new Dash-6 series include long-life undercarriages, extended service components, field proven structures, and well balanced hydraulic systems providing both productivity and reliability. Plus there’s a new 45-degree folding-type service stairway for easier access to the upper areas of the excavator.
Since the introduction of Hitachi’s first mining excavators in the 1970s, Hitachi has built an excellent reputation for high productivity, low maintenance costs, and high reliability. In fact, two out of five mining excavators at work in the world today are Hitachi. And, as owner of the legendary Euclid rigid-frame haul-truck line, Hitachi has ensured its Hitachi trucks are perfectly matched to its excavators in quality, performance, and customer satisfaction. They are committed to building long-term, mutually beneficial customer relationships through responsive, flexible product support.
Hitachi Philosophy and Commitment
The Hitachi design philosophy is to design and build equipment that meets three basic customer needs: high reliability, high productivity, and low operating costs. Hitachi also believes in mutual trust — creating long-term partnerships with its dealers and customers in order to minimize unexpected downtime and reduce operating costs.
In order to better serve its mining customers and reinforce its commitment to the mining community, Hitachi has recently completed a new 138-million-dollar state-of-the-industry factory in Japan, near the Hitachi-Naka port. The building itself is 382,122 square feet and is devoted exclusively to large excavators and rigid frame haul trucks. The annual output goal is 165 mining sized excavators, 125 EX1200-sized quarry excavators, and 80 mining-sized haul trucks.
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