Tags: customer service
Engaged employees perform better
The difference between an engaged associate and one who is not engaged can dramatically impact your bottom line. That was one key takeaway from a special AGG1 education session on values based leadership.
"Do you see the difference between a person ... Read More...
LiuGong selects new deputy general manager of Global After Sales Support
LiuGong Construction Machinery has promoted Dan Collins to deputy general manager of global after sales support. In this newly-created position, Collins will be responsible for heading all of LiuGong’s customer service in global after sales support.
Collins has more than 26 ... Read More...
Customer Service
Just say yes
Next to price and product quality, customer service is the key for contractors who purchase aggregates. Nearly two in three say that it is very important in their procurement decisions.
By Therese Dunphy, Editor-in-Chief
Three simple words underlie the success ... Read More...
