Tags: customer service

Provide the Right Service for Each Customer

Oct 01, 2013

Provide the Right Service for Each Customer

All customers are not created equally and your customer service should determine what is appropriate for each type of customer.   By Joe Galassini   Are all customers created equally? This is a question that many sales managers have been faced with time and ...

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Engaged employees perform better

Mar 19, 2013

The difference between an engaged associate and one who is not engaged can dramatically impact your bottom line. That was one key takeaway from a special AGG1 education session on values based leadership. "Do you see the difference between a person ...

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LiuGong selects new deputy general manager of Global After Sales Support

Apr 04, 2012

LiuGong Construction Machinery has promoted Dan Collins to deputy general manager of global after sales support. In this newly-created position, Collins will be responsible for heading all of LiuGong’s customer service in global after sales support. Collins has more than 26 ...

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Customer Service

Jul 01, 2010

Customer Service

Just say yes Next to price and product quality, customer service is the key for contractors who purchase aggregates. Nearly two in three say that it is very important in their procurement decisions. By Therese Dunphy, Editor-in-Chief   Three simple words underlie the success ...

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