November 1, 2012
Terex Washing Systems (TWS) held the first of its Product Development Forums at its Dungannon, Northern Ireland Facility and a second at the Terex facility in Louisville, Ken. Thirty-nine distributor companies were represented from Poland, New Zealand, Finland, UK, Ireland, Australia, Romania, France, Turkey, Latvia, Slovenia, Holland, Russia, Slovakia, Lithuania, Algeria, Belgium, Morocco, and throughout the Americas.
TWS is a newly launched product line within the Terex Material Processing segment and supports mines, quarries, and aggregate producers globally offering a broad portfolio, including: sand washing and fines recovery plants; log washers; hoppers; feeders; conveyors; dewatering screens; static screens; mobile, static, and modular wash plants; as well as the addition of combination plants and water management systems.
The primary aim of the forum was to engage with distributors and familiarize them with the TWS core team. Distributors were updated on new products under development and provided with an overview of all current TWS products and their benefits, which was achieved through a factory tour, machine showcase of the Terex M1700 and FM 200 C, demonstrations of the new range of filter presses, and presentations. The event also provided an excellent platform for TWS to capture feedback from distributors in terms of customer needs for new product development and, ultimately, understand distributor needs for customer and support solutions. Speaking after the event in Louisville, Bill Humphrey from distributor Emerald Equipment Systems said: “It was great to see the high quality of people on the TWS team. They are all very knowledgeable and engaging.” Damien Quinn, Powerscreen Ireland, also commented, “It was excellent to see the vision and direction TWS has for the future of the washing product line, which is made up of a dynamic team. This is an exciting time for TWS, and upon delivering on their objectives they will undoubtedly become a leader in washing.”
Director of TWS, Sean Loughran, stated, “The forum provided an excellent opportunity to introduce the new TWS team including design engineers, marketing, sales, aftersales and applications engineers to the distributors and provide a clear focus on the critical path going forward. The forum also allowed TWS to interact and capture feedback from distributors so TWS can continually improve upon the existing products and develop new products suited to the marketplace and customer demands worldwide.” He added that the strong attendance by distributors at the forum demonstrates their commitment to TWS, and ultimately to their customers’ individual needs.